Privacy Policy

Last updated: July 21, 2026

This Privacy Policy explains how Vega Kitchen & Bath Design (“Vega,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit vegakitchenandbath.com, request a quote or consultation, place an order, or otherwise interact with us.

1. Information we collect

Information you give us

When you fill out a form, request a consultation or estimate, take our project survey, check in at our showroom, create an account, or place an order, you may provide:

• Contact details — your name, email address, phone number, and mailing or project address;
• Project information — room types, style and material preferences, budget range, measurements, and photos you choose to upload;
• Account information — your login email and password (passwords are stored in encrypted form);
• Order and payment information — items requested and billing details. Card payments are processed by our payment provider (Stripe); we do not store full card numbers on our systems;
• Communications — messages, inquiries, and any information you include when you contact us.

Information collected automatically

When you use the site, we and our service providers automatically collect certain technical information, including your device and browser type, IP address, pages viewed, the site that referred you, and interactions with the site. Some of this is collected through cookies and similar technologies — see our Cookie Policy.

2. How we use your information

• To respond to your inquiries and provide quotes, estimates, consultations, and design services;
• To process and fulfill your orders and manage your account;
• To send you transactional messages (such as order and appointment updates) and, where appropriate, marketing communications you can opt out of;
• To operate, maintain, secure, and improve our website and services;
• To prevent fraud and protect the safety and rights of our customers, our business, and others; and
• To comply with our legal obligations.

3. How we share your information

We do not sell your personal information. We share it only as described below:

• Service providers who perform functions on our behalf, under contracts that require them to protect your information — including website hosting and database services, our customer-relationship management (CRM) system, payment processing, email delivery, secure file storage, product-visualization tools, and website-analytics providers;
• Professional advisors such as accountants and lawyers, when reasonably necessary;
• Legal and safety — when required by law, subpoena, or legal process, or to protect the rights, property, or safety of Vega, our customers, or others; and
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and tracking technologies

We use cookies and similar technologies to keep you logged in, remember your preferences, understand how the site is used, and (where enabled) support features provided by third parties such as our live-chat and room-visualization tools. You can control non-essential cookies through the cookie banner and your browser settings. For details, see our Cookie Policy.

5. Your choices

• Access, correction, and deletion. You may ask us to access, update, or delete the personal information we hold about you by contacting us using the details below. We will respond consistent with applicable law and may need to verify your identity first.
• Marketing. You can opt out of marketing emails at any time using the unsubscribe link in those emails or by contacting us.
• Cookies. Use the cookie banner (or the “Cookie preferences” link in our footer) and your browser settings to manage cookies.

6. Data retention

We keep personal information for as long as needed to provide our services, maintain your account and order history, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

8. Children’s privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

9. Third-party websites

Our site may link to third-party websites and services we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.

10. Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal. Because there is no common industry standard for DNT, our site does not currently respond to DNT signals. You can still control cookies as described above.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be posted on this page.

12. Contact us